Pathway · Step up
Supporter Liaison Officer to Stadium Operations Manager
How to move from Supporter Liaison Officer to Stadium Operations Manager: what to learn, what to prove and what formal steps, if any, are needed.
Qualification check for Stadium Operations Manager
Helpful
A qualification can help, but experience and results decide this move. No fixed qualification. Experience in events, venues or safety is the main requirement.
2 to 4 yearstypical timeline
4new skills to build
2qualifications to consider
+108%mid-point UK pay change, illustrative
The move at a glance
Supporter Liaison Officer
The link between supporters and the club.
Stadium Operations Manager
Runs the stadium, match-day operations and events.
Skills and knowledge to build
Experience and routes that help
Qualifications to consider
Tools to learn
What the new role asks of you
- Plan operations for matches and events
- Manage staff, contractors and suppliers
- Coordinate with safety, security and commercial teams
Practical steps
- Ask for a small piece of the new role's work before you apply, for example one of the tasks above.
- Close the top gap first: Match-Day Operations.
- Keep a record of two results that show you working at the next level.
- Talk to three people who do the job. Ask how they got in, and who they would recommend you speak to.