Pathway · Step up
Hospitality & Ticket Sales Executive to Ticketing Manager
How to move from Hospitality & Ticket Sales Executive to Ticketing Manager: what to learn, what to prove and what formal steps, if any, are needed.
Qualification check for Ticketing Manager
Helpful
A qualification can help, but experience and results decide this move. No required qualification. Employers look for sales, systems or customer-service experience.
2 to 4 yearstypical timeline
1new skills to build
1qualifications to consider
+36%mid-point UK pay change, illustrative
The move at a glance
Hospitality & Ticket Sales Executive
Sells match-day hospitality, memberships and packages.
Ticketing Manager
Runs ticket sales, pricing, allocations and customer service.
Skills and knowledge to build
Experience and routes that help
The routes into your current role also work for this one. Focus on a wider scope of responsibility.
Qualifications to consider
Tools to learn
What the new role asks of you
- Plan ticket pricing and allocations
- Manage ticketing systems and sales campaigns
- Resolve supporter issues
Practical steps
- Ask for a small piece of the new role's work before you apply, for example one of the tasks above.
- Close the top gap first: Data Protection & Privacy.
- Keep a record of two results that show you working at the next level.
- Talk to three people who do the job. Ask how they got in, and who they would recommend you speak to.